Returns Policy

Returns

If you wish to return your SOAKs, simply fill out the the return slip that came with your order when it shipped. If you misplaced it, not to worry–we just need a little information. Include a note with your name and shipping address and tell us if you want an exchange of refund.
Simply send an email to [email protected] letting us know you’d like to make a return, and we’ll get back to you with everything you need.
We accept exchanges and returns (as long at the slides were not worn or damaged) within 30 days from the purchase date.
When you’re happy, we’re happy. So please fee free to give us feedback on our products. We are 100% committed to your satisfaction and are happy to chat it out if that’s easier. Message us at [email protected]definitionofsoak.com and we’ll get back to you within 24 hours.

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